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    Terms and conditions

    Turbopan.com (Turbopan™) is the internet trading division of Sojourn Enterprises Pty Ltd. Following are the general conditions relating to your use of turbopan.com and the provision of service. Access to turbopan.com is provided subject to these terms and conditions. By using turbopan.com you agree to be bound by these terms and conditions, which shall take effect from when you first access turbopan.com.

    If you do not agree to these terms and conditions, please do not access or use turbopan.com. Sojourn Enterprises  Pty Ltd reserves the right to change these terms and conditions from time to time without notice. Your continued use and/or access of turbopan.com means that you agree to be bound by these terms and conditions as updated or amended.

    Sojourn Enterprises  Pty Ltd will endeavour to provide the highest levels of service and availability, however, this cannot be guaranteed. Sojourn Enterprises Pty Ltd may suspend or restrict access to turbopan.com occasionally to perform maintenance or repairs, but will seek to keep such interruptions to a minimum.

    Use of turbopan.com

    The information, documents and graphics published on this internet site are presented "as shown" without warranty of any kind (expressed or implied). In no event shall Sojourn Enterprises Pty Ltd be liable for any damages including but not limited to, direct, indirect or incidental damages, arising from or in connection with the use or existence of this internet site and the information contained herein.

    Sojourn Enterprises Pty Ltd further does not warrant the accuracy and completeness of the information at this site. Sojourn Enterprises Pty Ltd may make changes to the materials at this site, or to the products and prices described in them, at any time without notice. The materials at this site may be out of date, and Sojourn Enterprises Pty Ltd makes no commitment to update the materials at this site.

    Information published at this site may refer to products, programs or services that are not available in your country. Contact Sojourn Enterprises Pty Ltd for further confirmation of supply availability in your country.
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    The right to use, copy and distribute the information available at turbopan.com is granted without fee to individuals and organizations provided that

        the copyright notice – Copyright © 2011 Sojourn Enterprises Pty Ltd, Australia – appears on all copies,
        the information is not modified in any way from its original content,
        the use of the information is limited to personal, informational and non-commercial use only,
        the name of turbopan.com, Turbopan, or Sojourn Enterprises Pty Ltd is not used in any advertising, or publicity pertaining to the information without the prior express written consent of Sojourn Enterprises Pty Ltd.

    You are fully responsible for all electronic communications sent from your computer to us. You agree to use turbopan.com only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use of or access to turbopan.com.

    Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, sending any information to the website that causes it, or access to it, to be interrupted, corrupted or impaired. Notwithstanding any of the clauses set out above, the intellectual property rights associated with Turbopan remain the property of Sojourn Enterprises Pty Ltd.

    Use of your account

    If you register on this website, you are responsible for maintaining the confidentiality of your account details, including your username and password. You are also responsible for restricting access to your computer to prevent unauthorised access to your account. You agree to take full responsibility for all activities that take place under your account. If you have any reason to believe that your account may have been breached you should contact us immediately. Sojourn Enterprises Pty Ltd reserves the right to refuse, terminate, edit and remove accounts.
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    Conditions relating to the sale of goods to you

    Our contract

    When you complete the online checkout process, you will be sent an email acknowledging receipt of your order. Your order represents an offer to us to purchase a product or products. Sojourn Enterprises Pty Ltd only accepts this offer when we contact you to confirm acceptance of your order. Please note that Sojourn Enterprises Pty Ltd reserve the right to reject any offer.

    Product details, pricing and availability

    Sojourn Enterprises Pty Ltd make every effort to ensure the pricing, description and specifications of products displayed on the website are accurate at the time you place your order. If a pricing error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order.

    Sojourn Enterprises Pty Ltd reserves the right to substitute products of equivalent or similar specification. All prices, products, descriptions and specifications are subject to change without notice. Images of products are for illustrative purposes only.

    All goods are subject to availability. On receipt of your order, we will contact you to confirm availability. If any products are not in stock, you may cancel your order.
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    Sojourn Enterprises Pty Ltd warrants its products to meet the stated performance and quality and to be free of defects in materials and workmanship. They are not warranted for, nor does  Sojourn Enterprises Ltd assume liability for, misuse. No other warranty or representation is implied or expressed by Sojourn Enterprises   Pty Ltd for its products with respect to merchantability, fitness for a particular purpose or any other matter.

    Sojourn Enterprises Pty Ltd shall not under any circumstances be liable for any direct, indirect, incidental, consequential or compensatory damage arising from the use of, or in conjunction with its products. The maximum liability that can be assumed by  Sojourn Enterprises Pty Ltd for breach of warranty shall be the invoice price of the product.

    The products offered by Sojourn Enterprises Pty Ltd are intended for use by hand only in the recovery of heavy minerals from gravel and sands. They are not intended for medicinal or food use. Sojourn Enterprises Pty Ltd assumes no responsibility or liability should its products be used for medicinal or food purposes or are misused in any way.


    When ordering products for delivery overseas, you may be subject to import taxes and duties. These are levied when the package reaches the specified destination. You must pay any additional charges for customs clearance. Please also note that cross-border deliveries can be subject to opening and inspection by customs authorities.
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    Incorrect delivery and other issues

    If incorrect delivery information is provided by the purchaser, the order might not be delivered to the purchaser and/or returned to sender. Sojourn Enterprises Pty Ltd takes no responsibility for order losses caused by incorrect delivery information. In the event an order is detained and confiscated by foreign or local customs, the loss rests completely with the purchaser.

    Sojourn Enterprises Pty Ltd takes no responsibility for lost orders, wrong deliveries or product damage caused by the delivery service. Prices are subjected to change without further notice. Availability of products varies due to changes in supply and demand and is subject to change without further notice.

    Sojourn Enterprises Pty Ltd takes no responsibility for delays caused by delivery problems of manufacturer/supplier, or any other delays caused by a third party. Nor does  Sojourn Enterprises Ltd take responsibility for shipment delays caused by holidays or the delivery service or factors outside its control. All orders are non-refundable once payment has been made.


    No returns are accepted without prior approval. In general, returns are only accepted for faulty goods. Faulty goods must be returned within 30 days after the buyer receives them. Any faulty goods must be returned in original packaging for inspection. Sojourn Enterprises Pty Ltd takes no responsibility for damage in transit. Any credit or refund, if agreed beforehand, will be issued only on merchandise returned in original packaging. Contact  Sojourn Enterprises immediately for further information.
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    Privacy policy

    Sojourn Enterprises Pty Ltd is committed to the protection of your privacy and your private information.  Sojourn Enterprises Ltd collects personal information in a number of ways, such as when you enter your private details on our website during a product purchase, or when you provide information through website forms or email.

    Sojourn Enterprises Pty Ltd uses your personal information to

        provide the services you require,
        administer and manage those services, including billing,
        provide you with better, more personalised services that are tailored to your needs,
        research and develop our services.

    Your personal information may also collected to promote and market to you other products which we consider may be of interest to you. Before we do so, however, we will provide you with an opportunity to give us permission to send you marketing or promotional material.

    Turbopan.com website

    The types of personal information we collect from you will depend on how you use our website. Such information may include your name, address, telephone and/or mobile phone number, email address, or credit card details if you purchase a product. If you choose not to provide personal information, we may not be able to provide you with the services you require. Our website also records other information; the time, date and URL of the request, along with information on the browser software that is being used.
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    Disclosure of your personal information

    We may disclose your personal information to organisations outside  Sojourn Enterprises Pty Ltd. These disclosures are subject to confidentiality and privacy protections. Organisations to which we may disclose information include

        government, regulatory authorities & other organisations, as required or authorised by law,
        our bank, in the case of a product purchase,
        certain critical third-party contractors.

    Security of your personal information

    No data transmission over the Internet is guaranteed to be 100% secure. While we work to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our website. These activities are conducted at your own risk. We do, however, make our best effort to ensure your information is treated with the utmost respect and security.

    The most important data we collect is credit card information. Sojourn Enterprises Pty Ltd uses a secure SSL server to minimise the risk that the transmission of such information can be misused. Credit card information is encrypted in accordance with the highest industry standards.